Orders has to be processed before it is shipped. The time you wait before receiving the package is made up of Processing Time and Shipping Time.
Processing Time: 7 - 10 days.
Shipping Time:
We provide a range of shipping methods depending on the product category and the country/region. Shipping time will be affected by the shipping method you specified. Please refer to the chart below to look into more specific shipping time.
Please Note: We don't provide ocean shipping to the United Kingdom, Europe and Canada.
|
Shipping Method |
Countries/ Region |
Time (Days) |
|
Expedited Express |
Western United States, United Kingdom |
|
|
Eastern United States, Canada, Europe |
15-20 |
|
|
Australia, Japan, Singapore |
|
|
|
Ocean Shipping |
Western United States, Australia |
25-30 |
|
Eastern United States |
|
|
| Standard Shipping |
Mexico, Japan, Singapore |
35-40 |
Estimated Delivery Time = Processing Time + Shipping Time (depending on your location)
CurtainsIn.com sticks to the tenet of "quality first, customer foremost". We have a QA team to check your order products before they are packed and sent, but sometimes a return or an exchange is necessary.
Cancel Policy
All of our products can be canceled until they are shipped. If your order is unpaid, you can easily cancel your order by yourself. All orders are considered firm. We cannot guarantee any request to cancel or modify an order once production has already begun. There are no order cancellations accepted once production has begun on any custom or specialty products (items that are not a stock size).
Return Policy
We encourage you to go on a thorough check-up when you receive the package and make sure whether the items are the ones you have specified. If you are going to exchange/return the product, please make sure that they are in the original condition, unused, undamaged and in original package.
